FAQ

Where can I buy GCI products?

Our products can be purchased from any of our approved dealers. You can also purchase GCI Outdoor™ products online through this website.

What is the maximum weight a product can hold?

The weight capacities of our products vary. Please review the product specifications on the product pages or product packaging for specific weight limits.

Can I leave my chair or table outside?

No. Our chairs are not made with weatherproof materials and leaving them out in the sun, rain, etc. may contribute to the deterioration of the fabric. If your chair does get wet, we recommend letting it dry fully before folding and storing it. Elements of our tables contain steel, which can rust over time if not stored indoors after use.

Do you offer replacement fabric?

Due to the nature of how the fabric is attached to our products, we do not offer replacement fabric. If you believe there is a manufacturing defect, please Contact Us.

What are the products made of?

Our products are manufactured from top-grade materials consisting of: aluminum and steel, nylon, polypropylene, polyurethane, polyethylene and polyester fabrics.

How do I clean my products?

You can clean your product with a mild solution of soap and water. If you use your product at the beach, please wash down with fresh water before storing.

What is the difference between a steel and aluminum frame?

Steel offers the advantages of being more durable and affordable, while aluminum is lightweight and rust-resistant.

What is powder coating?

Powder coating is a process whereby an electrostatically charged powder or paint is applied to the tube exterior and then “baked” at extreme temperatures to assure a durable and aesthetic tube finish.

What is your product warranty?

Please visit our warranty information page for details.

I placed an order and now the product is on sale. Can I get the sale price?

We’re sorry, but we do not apply sale prices to prior purchases.

Have a question not answered on this page? Call us at 860.345.9595 ext. 700 or contact us online.